Terms of Sale

1. General Information

These Terms & Conditions of Sale govern the purchase and use of products sold by Piventra ("we," "our," or "us") via our website. By placing an order, you agree to these terms.

2. Products & Availability

  • All products listed on our website are subject to availability.
  • We reserve the right to discontinue or modify products without prior notice.
  • Images and descriptions are for illustrative purposes; minor variations may occur.

3. Pricing & Payments

  • All prices on our website are listed in US dollars and exclude VAT/taxes unless stated otherwise.
  • We reserve the right to adjust prices at any time.
  • Accepted payment methods include credit/debit cards, PayPal, and other secure online payment options.
  • Full payment is required at checkout before order processing.

4. Order Processing & Shipping

  • Orders are processed within 2 business days of payment confirmation.
  • Estimated delivery times: 5-9 business days worldwide.
  • Free shipping on orders above $50; a flat fee of $4.95 applies to orders below $50.
  • Customers are responsible for customs duties and import taxes where applicable.

5. Returns & Refunds

  • We accept returns within 30 days of delivery.
  • Products must be unused, in original packaging, and in resellable condition.
  • Refunds will be processed upon receipt and inspection of the returned item.
  • Shipping costs for returns are the responsibility of the customer unless the item is defective.
  • To initiate a return, contact piventragrip@gmail.com.

6. Warranty & Liability

  • We guarantee that our products are free from manufacturing defects.
  • Our liability is limited to the purchase price of the product and does not cover indirect damages.
  • Misuse, improper handling, or modifications void any warranties.

7. Cancellations & Order Modifications

  • Orders cannot be canceled or modified once they have been processed for shipping.
  • Contact piventragrip@gmail.com immediately if a change is required.

8. Limitation of Liability

  • We are not responsible for any incidental, indirect, or consequential damages arising from the use of our products.
  • Our liability shall not exceed the total amount paid for the product.

9. Governing Law

  • These terms are governed by the laws of the United Arab Emirates.
  • Any disputes shall be resolved in the courts of Dubai, UAE.

10. Contact Information

For any inquiries regarding these Terms & Conditions, please contact us at:

Email: piventragrip@gmail.com